Returns & Exchanges
At Haverhill, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit, you can return or exchange unworn pieces in their original packaging within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once approved, a prepaid shipping label will be sent to your email. Simply print it out and attach it to your return package.
Pack and Ship
Place the items in their original jewelry box and secure them in a shipping mailer, then drop the package off at any authorized carrier location.
Receive Refund
After our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing